When you log into the Intouch Insight platform, you will automatically be redirected to IntouchIntelligence (IQ).
To navigate to IQ from another product, click on the product navigation icon found in the header of the page you are viewing, then click on Intelligence.
When you go to IQ, by default you will always land on the Overview page.
Admin users have the ability to customize the default dashboard that users see when logging into the Intouch Insight Platform.
To set a default dashboard, follow these 3 simple steps:
- Head into setting in the Intouch Insight Platform
- Click “View Options”
- Under “Set the Organization Default Dashboard”, select the dashboard you would like.
If you choose not to set a dashboard, you will continue to see the "Overview" dashboard when you log in.
In IQ, use the left-side navigation bar to go to the features that are available.
Depending on which features your organization is using and how your user account is configured, you may see different options in the IQ navigation menu.
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