When you navigate to the Dashboards page in IQ you will, by default, land on the Overview page unless your administrator has set a different Dashboard view as the default landing page. You will also see several other dashboards on the page.
Overview
The overview provides quick insights into overall program scores and record counts.
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Favorites
This section displays a list of dashboards that you have marked down as a favorite. This gives you quick access to dashboards that you may work with on a regular.
Learn more about favoriting a dashboard here
Hierarchy Summary
Apply Product, Program, and Hierarchy filters on this dashboard to view an average score trend, and a list of completed records in this summary, or switch to the hierarchy view to see a breakdown of results by hierarchy node.
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Question Summary
Apply Product and Program filters on this dashboard to view the average score as well as the record count.
You will also see a question/response breakdown.
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Case Management Dashboard
Widgets display the number of open, in progress, resolved and canceled cases, along with several other charts and tables that will help organizations manage cases.
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Product Dashboards:
Audit Dashboard
This product-specific dashboard includes various widgets, graphs, charts, and tables that provide a snapshot of their IntouchAudit program data.
Check Dashboard
This product-specific dashboard includes various widgets, graphs, charts, and tables that provide a snapshot of their IntouchCheck program data.
Shop Dashboard
This product-specific dashboard includes various widgets, graphs, charts, and tables that provide a snapshot of their IntouchShop program data.
Survey Dashboard
This product-specific dashboard includes various widgets, graphs, charts, and tables that provide a snapshot of their IntouchSurvey program data.
External Data Dashboard
This product-specific dashboard includes various widgets, graphs, charts, and tables that provide a snapshot of External Data program data.
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Location Dashboard
This location-specific dashboard includes various widgets, graphs, charts, and tables that provide a snapshot of location-level data.
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Media Gallery Dashboard
This dashboard displays all media (photos, audio files, video files) that have been attached to a record. Filters can be applied to view the media for a specific question.
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Sentiment Dashboard
This dashboard provides aggregate sentiment results for all programs where sentiment analysis is enabled however, you can easily filter the data to a specific product or program using the global filters on the page.
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Configurable Standard Dashboards
Our configurable dashboards include the Hierarchy Comparison Dashboard, the Performance Trend Dashboard, and the Comments Dashboard. These dashboards all come equipped with pre-built charts all designed for a specific purpose. All you need to do is select the data points you would like to analyze.
For more information on the additional, configurable, standard dashboards - check out these articles.
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